Question 1

What types of properties do you service?

Accepted Answer

We focus on commercial properties in Manhattan: offices, retail stores and showrooms, fitness facilities, managed buildings and their common areas, and portfolios of commercial property. Each property gets a scope written around its layout and use.

Question 2

How are cleaning contracts priced?

Accepted Answer

Pricing is built from your written scope: the size and layout of the space, the zones and tasks, the visit frequency and hours, building access requirements and any supplies. We do not publish fixed rates because the same square footage can need very different work. After a site assessment you receive a written proposal with the assumptions spelled out.

Question 3

Do you provide nightly service?

Accepted Answer

Evening and overnight schedules are a core part of how we plan commercial service, including nightly visits where the scope calls for it. What is possible at your property depends on building access and security rules, which we confirm at the site assessment.

Question 4

How do your inspections work?

Accepted Answer

Inspections score each cleaning category against a weighted checklist, and any serious safety or security finding is a critical failure no matter how high the overall score is. Findings become logged issues with an owner, a target timeframe and a re-inspection step. You can try a working sample on the Our Standards page; it uses fictional data.

Question 5

How do I request a quote?

Accepted Answer

Start with the property assessment: it takes a few minutes and produces a preliminary scope you can export. If you prefer to talk first, send a consultation request. In both cases the next step is a site walkthrough, followed by a written proposal. This prototype does not transmit what you enter.

Question 6

What is the free cleaning performance review?

Accepted Answer

A free remote review of your current cleaning costs, service frequency and performance, for eligible commercial prospects. After a completed review you can receive a short written recommendation with one of three outcomes: keep your current provider, improve the scope, schedule or service management, or consider a paid Averra Performance Pilot. It comes from a company that sells cleaning services, so it is not an independent inspection. On-site walkthroughs are offered selectively and are not promised to every request. There is no obligation to switch cleaning providers.

Question 7

What is the 30-day performance pilot?

Accepted Answer

A paid, defined trial of managed commercial cleaning: an approved scope and price, scheduled dates, a baseline site assessment, quality inspections, a midpoint review with you and an end-of-pilot summary. Checkpoints fall on day 0, day 7, day 14, day 28 and day 30. The fee is normally the approved price for the defined service period, and the terms come in a written proposal that stays a draft until it is approved. Nothing renews unless you explicitly accept it.

Commercial Cleaning You Don't Have to Chase.

What brings you here?

Cleaning should not become another job on your list.

Offices and workspaces

Managed commercial buildings

Retail and showrooms

One process. Clear expectations.

Understand

Walk through

Define

Coordinate

Understand the scope before you compare quotes.

Facility cleaning scope

Reports you can read, with scores you can check.

Straight answers before you commit.

Tell us where you are today.